|
Comfy-Feet is a trading name of Brytfor Limited,
a company registered in England,
no.6861082. The registered office address of Brytfor Ltd. is:
1 Station Hill, Oakengates, Telford, Shropshire, TF2 9AA
PAYMENT OPTIONS
Order and pay online (using your
credit/debit card): just click on
the add to cart button and proceed to checkout. Our shopping cart and
payment processing is securely administered by RBSWorldPay, in conjunction
with Fastcart.
Order and pay by telephone (using your credit/debit card): call us on our
free phone number,
0800 787 9045,
and we will be happy to take your order and
payment details.
|
VERY IMPORTANT:
When paying by credit/debit card, please ensure that the
invoice details match the name, country and address to which
the card is registered, otherwise we regret that the order
will be rejected.
This does not preclude you from using a different delivery
address. |
Prefer to pay by cheque or postal order? (UK customers only)
IF PAYING BY CHEQUE OR POSTAL ORDER, PLEASE DO NOT ADD ITEMS TO THE SHOPPING
CART (the shopping cart only caters for credit/debit
card payments). Click here to go to our order
form page, print the form and complete your order and name/address/telephone
details. The address on the form tells you where to send your order and cheque.
OR:
Just send us an e-mail, or telephone your requirements. We will
respond quickly, telling you the total amount of your order, to whom the cheque
or postal order should be made payable, and the address to send it to.
Our Telephone Number is:
0800 787 9045 (FREE
PHONE)
Office hours are
10.00am to 4.00pm (Monday to Friday)
If we are not available, just leave a message and we will call you back at the
earliest opportunity.
Mail Address:
Brytfor Limited
PO Box 225
Telford
Shropshire
TF1 5ZT
Email Enquiries:
sales@comfy-feet.co.uk
TERMS & CONDITIONS
GENERAL
None of the statements made on this page affect the consumer's statutory rights
in matters of dispute
PRICES
All prices quoted are in GB Pounds and inclusive of UK tax.
DELIVERY
We despatch most orders within 4 days of receipt. In
the event of delays occasioned by stock shortage, you will be informed at the
time of placing your order.
CANCELLATION
Orders may be cancelled WITHIN 7 DAYS following receipt of the goods, and a full
refund will be given.
The nature of the product, however, dictates that we are unable to accept return
of any goods once they have been removed from their immediate packaging, unless
proven to be damaged or faulty.
In the event of an order being
cancelled prior to despatch, we exercise the right to levy a charge equivalent
to the service fee charged by our credit card processing company. This currently
equates to 4.5% of the chargeable order value. Where cancellation is occasioned
by our failure to meet certain order requirements, whether in terms of our
inability to meet the quality, price or delivery periods as stated elsewhere
within these pages, the aforementioned cancellation charge will not apply.
RETURNS/BREAKAGES/FAULTY PRODUCTS/SHORTAGES/NON DELIVERY
Any breakages, faulty items or shortages must be notified within 3 days of receipt. Damaged
or incorrectly-supplied items will be replaced free of charge. Reports regarding
non delivery of an order must be made in writing within 21 days of the date on
which the order was placed.
RETURNS/GOODS ORDERED IN ERROR/GOODS NOT SUITABLE
The nature of our product range dictates that we can only accept goods for
return under these circumstances if they are returned in their original perfect
condition, and still in their unopened packaging.
RETURNS PROCEDURE
If you intend returning goods, you must first contact us by letter,
telephone or email, stating the reason for wishing to return, and we will
provide you with return instructions. Full contact details are as follows:
Mail Address:
Brytfor Limited
PO Box 225
Telford
Shropshire
TF1 5ZT
Telephone:
0800 787 9045 (FREE
PHONE) Email
:
sales@comfy-feet.co.uk
OWNERSHIP AND
RISK
Risk of loss or damage to goods passes to customer at time of delivery.
All goods remain the property of Brytfor Limited until payment has been made
in full, and cheques have been cleared.
REFUNDS
Refunds will be given at the discretion of the Company Management, but any
decision made by the company will not affect your normal statutory rights in
matters of dispute.
SUBSTITUTION
We reserve the right to substitute item/s of similar type, quality and price
where the ordered item/s is currently out of stock. This does not affect your
normal statutory rights in matters of dispute.
|